Question 1

Is a warranty offered?

Accepted Answer

We provide a standard 10 year warranty for our products of which all details are within the warranty document we provide to you on request. 
(Varies over different products, get in contact for more information)

Question 2

What profile do we use?

Accepted Answer

We use 70mm Eurocell Logic System, 100% lead free profile.

Question 3

What are approximate lead times?

Accepted Answer

Lead times depend on the complexity and size of the project - while some jobs can be turned over in a couple of days, other jobs may take a couple of weeks, but we will try our best to meet your needs.

Question 4

Do we only supply?

Accepted Answer

No, if requested, we are also able to fit the product you ordered at an affordable rate.

Question 5

Are there different coloured windows?

Accepted Answer

Yes, we supply (and fit, if requested), white, black on white, grey on white and even more. Get in touch to find about all the options we offer.

Question 6

What is FENSA and how does it benefit me?

Accepted Answer

FENSA is a regulating company ensuring our installations of windows and doors meet the current standards of building regulations.

Question 7

What is double glazing?

Accepted Answer

Double glazing is two glass panes placed close together and binded with sealant, trapping argon gas in between both panes, which helps in insulating homes.

Question 8

Do we have samples of our products?

Accepted Answer

Yes, if you visit our showroom, we would be more than happy to show you samples in the products we offer.

Question 9

What payment methods do we accept?

Accepted Answer

We currently accept bank transfers and cash.

Question 10

What guarantee do we offer?

Accepted Answer

We are a part of Installsure meaning you as a customer are covered financially and the guarantee covers a wide range of products from doors to patios. Get in touch to find out more.

Question 11

Do we offer glass designs?

Accepted Answer

Yes, our most popular and most requested design being Georgian bars. Get in touch to see all designs we offer.

Get In Touch

Reach out via Email or WhatsApp today

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